Royal Orthopaedic Hospital

Royal Orthopaedic Hospital 2021-05-19 Person 5 5 0

Because I was adviced on everything that was happening all the time and was never insure about anything.

Nothing.

Royal Orthopaedic Hospital 2021-05-19 Person 5 5 0

All members off staff made me feel at ease, everyone was helpful and would make me feel relaxed.

Royal Orthopaedic Hospital 2021-05-19 Person 5 5 0

Because each of your questions relate to the medical staff each one of whom varied between very good to outstanding.

Your questionnaire is incomplete. It is restricted to the behaviour and performance of the medical staff and there are no questions concerning the organisation as a whole. In particular, you fail to ask how the administration and bureaucracy impacted on my overall experience of the NHS. In these areas there are some serious shortcomings. The organisation as a whole seems to be slow and cumbersome with a number of computer system inadequacies that make it impossible for the NHS to carry out some tasks that are possible from the average desktop or laptop computer. Medical staff's jobs are made even harder as they work to deal with the problems that arise from inadequate administration whilst caring for their patients. The NHS would benefit from a radical reorganisation of its management, part of which would be to replace civil servants with people from successful industries who are results rather than task orientated. If the NHS were to achieve the same level of efficiency as, for instance, Amazon, it would be less top heavy and more effective as efficiency improvements would release resources, presently being wasted in unnecessary bureaucracy, for front line medical care, where they are really needed.

Royal Orthopaedic Hospital 2021-05-07 Person 5 5 0

I cannot fault the high standards of treatment and care I received throughout my stay in Ward 3. Every level of staff treated me with the uttermost care, consideration , respect and courtesy. Despite this being a traumatic time for me, the members of staff were supportive and through their professionalism I was made to feel at ease with the situation.

Nothing!

Royal Orthopaedic Hospital 2021-05-01 Person 5 5 0

The Metal on metal Surveillance Clinic advanced nurse practioners, Lesley and Liz are just the most professional and wonderful people one could hope to deal with.

Just noticed the age drop down box goes up to 150! There's optimism for you! I hope it's guaranteed.

Royal Orthopaedic Hospital 2021-04-27 Person 5 5 0

I was very impressed by the attention received from all the staff and all aspects of my care today...Very satisfied indeed...., Many thanks to all concerned..

Nothing

Royal Orthopaedic Hospital 2021-04-25 Person 4 5 0

Just a few minor niggles mainly about pain management.

Better pain management. Being left in pain for 20 minutes seems like hours at the time. Medications should be in place straight away. You should not be left in pain for 12 hours while pharmacy and doctors sort things.

Royal Orthopaedic Hospital 2021-04-25 Person 4 5 0

Was very happy with alll staff and how I was treated.

The drug rounds could have been faster.

Royal Orthopaedic Hospital 2021-04-25 Person 5 5 0

Had to wait from 7.00 am until 3.30 pm from mirror operation time for operation could have been in a tighter window?/nCar parking fees and machinery very stressful. Wife waiting in car park could not work machine. Patients should not have to pay exorbitant fees. Should be pay on learning because do not know how long one will have to wait for operation.

Royal Orthopaedic Hospital 2021-04-25 Person 5 5 0

Excellent service 80% of the time./nWhich I am very, very grateful of./nI am very allergic to lots of things food (some) is one of them, so ordered a preferable meal which I could eat, and this was not ordered, but had, had it previously.

Please do not think I am moaning, but perhaps could make sure what is ordered of menu, is available everything else to do with hospital was and is 100% top notch.